Privacy policy

• Contact details: your name, email address, phone number and delivery address.
• Order details: what you bought, when, and how it was delivered.
• Messages you send us through the contact form or by email.
• Technical information: browser type, device and pages visited, collected with cookies.

• To process, pack and deliver your orders and handle returns.
• To answer your questions and keep you updated about your order.
• To keep the website working, secure and easy to use.
• To meet our tax, accounting and legal obligations.

We share information only with the service providers we need to run the shop: payment providers, delivery and courier services, and our hosting and email providers. They may only use it to perform their service for us. We never sell or rent your personal information.

We use essential cookies to keep your cart and favourites working, and a small number of analytics cookies to see which parts of the archive are popular. You can decline non-essential cookies in the cookie notice or block cookies in your browser settings.

Your information is stored on secured servers and accessed only by the people who need it to look after your order. Some of our service providers may store data outside Australia; where that happens we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

You can ask to see the personal information we hold about you or ask us to correct it at any time by writing to [email protected]. We will respond within 30 days.

If you have a concern about how we handled your information, contact us first at [email protected] and we will try to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.